Refund Policy

Every MechanicVault purchase is covered by a 7-day guarantee. If for any reason you are not satisfied with the product, you may request a full refund within 7 calendar days of your purchase date.

To be eligible for a refund under the guarantee:

• Your request must be submitted within 7 calendar days of the purchase date.
• You must provide the email address used at checkout and, if possible, your transaction or order reference.
• The request must come from the original buyer; refunds are issued only to the original payment method.

Contact us through the support channel shown on the Site or reply to your purchase confirmation email, including:

• The email address used at checkout.
• The approximate date of purchase.
• A brief description of the reason for your request (optional, but it helps us improve).

We review all requests and respond as quickly as possible, typically within 1–3 business days.

Approved refunds are issued to the original payment method (for example, your PayPal account or the card used through it). Once processed on our side, the time it takes for the funds to appear depends on your payment provider and is usually between 3 and 10 business days.

When a refund is completed, access to the platform and its content is revoked. Because our products are digital, continued use of the materials after a refund is not permitted.

We reserve the right to decline refund requests in cases of:

• Fraudulent, abusive, or repeated refund claims.
• Confirmed unauthorized sharing, reselling, or redistribution of the content.
• Chargebacks filed without first contacting our support team.

If you experience a technical issue accessing the product, please contact us first — most delivery or access problems are resolved quickly without needing a refund.

Initiating a chargeback with your bank or payment provider without contacting us first may delay resolution and can result in suspension of your account. We encourage you to reach out directly so we can resolve any issue promptly.

We may update this Refund Policy at any time. The current version will always be published on this page with its revision date. The policy in effect at the time of your purchase applies to that purchase.

For refund requests or questions about this policy, contact us through the support channel provided on the Site or at the email address shown in your purchase confirmation.